Crashes game on launch. - Printable Version

Crashes game on launch. - Printable Version

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Crashes game on launch. - Milkshakes00 - 10-06-2013

I've tried multiple times to get the bot to run. Reinstalled multiple times. Ran as admin multiple times.

The bot claims 'Success!' Opens a web browser to your home page, then burns in hell fire basically.

I get a Windows error with the crash that FFXIV has stopped working:

Code:
Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    ffxiv.exe

  Application Version:    1.0.0.0

  Application Timestamp:    522f769d

  Fault Module Name:    StackHash_0a9e

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Code:    c0000005

  Exception Offset:    2314f245

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

I've checked to make sure I have the same version or newer of DirectX, .NET, and Visual 2010.

RE: Crashes game on launch. - Milkshakes00 - 10-06-2013

I have Avast entirely disabled while trying to run it.

Also, the way I checked was by trying to install each one. They basically all said 'You have this version or newer on your PC.'

I uninstalled and reinstalled all three, still the same exact error. I have also uninstalled my antivirus, still nothing.

I'm on Windows 7 64-bit.

RE: Crashes game on launch. - chryst - 10-06-2013

Same problem for mine. Made sure to download and instal everything, loaded up FF then the bot, it pulled up the portal page then FF crashes.

avast turned off as well. with Windows 7 32 bit

Code:
Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    ffxiv.exe

  Application Version:    1.0.0.0

  Application Timestamp:    522f769d

  Fault Module Name:    StackHash_89ca

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Code:    c0000005

  Exception Offset:    1933a792

  OS Version:    6.1.7600.2.0.0.768.3

  Locale ID:    1033

  Additional Information 1:    89ca

  Additional Information 2:    89ca4d4fa40ce53ba52ce1dddc609c85

  Additional Information 3:    1f3d

  Additional Information 4:    1f3dd1e62b0d6b33e37f69c32b7908dc

RE: Crashes game on launch. - z0mg - 10-06-2013

I'll also leave the option for a teamviewer session here.

RE: Crashes game on launch. - chryst - 10-07-2013

Got rid of avast, rechecked that i had all the programs by downloadin and tryin to install them. updated windows, no change from before. =/

RE: Crashes game on launch. - Sil - 10-07-2013

Can you output a process list and paste it here? Easiest way is to open command prompt in admin mode and type:

Code:
tasklist > c:\tasks.txt

Then you can go to your c:\ and you'll find the tasks.txt file. Open it and paste its contents in a post here.

Before you do this, close any unnecessary apps you have running (your mail client, internet browser, etc).

RE: Crashes game on launch. - chryst - 10-07-2013

got the task list.

Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 1,140 K
smss.exe 280 Services 0 848 K
csrss.exe 416 Services 0 3,236 K
wininit.exe 468 Services 0 3,292 K
csrss.exe 476 Console 1 9,700 K
services.exe 544 Services 0 6,604 K
winlogon.exe 552 Console 1 4,736 K
lsass.exe 580 Services 0 9,112 K
lsm.exe 588 Services 0 3,096 K
svchost.exe 688 Services 0 8,628 K
nvvsvc.exe 752 Services 0 5,624 K
nvSCPAPISvr.exe 776 Services 0 4,996 K
svchost.exe 812 Services 0 5,956 K
MsMpEng.exe 920 Services 0 61,768 K
svchost.exe 996 Services 0 16,872 K
svchost.exe 1040 Services 0 65,116 K
svchost.exe 1064 Services 0 30,616 K
audiodg.exe 1140 Services 0 17,376 K
svchost.exe 1196 Services 0 12,728 K
svchost.exe 1264 Services 0 11,524 K
nvxdsync.exe 1380 Console 1 15,024 K
nvvsvc.exe 1388 Console 1 9,796 K
spoolsv.exe 1432 Services 0 8,516 K
svchost.exe 1512 Services 0 11,112 K
taskhost.exe 1624 Console 1 5,704 K
svchost.exe 1708 Services 0 34,840 K
dwm.exe 1768 Console 1 27,340 K
explorer.exe 1840 Console 1 48,760 K
RtHDVCpl.exe 532 Console 1 8,152 K
msseces.exe 324 Console 1 14,332 K
NisSrv.exe 2784 Services 0 720 K
SearchIndexer.exe 2936 Services 0 54,608 K
wmpnetwk.exe 3296 Services 0 7,516 K
DiscSoftBusService.exe 3416 Services 0 10,640 K
svchost.exe 2188 Services 0 10,992 K
mscorsvw.exe 3716 Services 0 4,980 K
sppsvc.exe 1468 Services 0 5,984 K
wuauclt.exe 1604 Console 1 5,120 K
taskhost.exe 3996 Console 1 3,852 K
taskeng.exe 872 Services 0 3,556 K
MpCmdRun.exe 3532 Services 0 6,372 K
cmd.exe 1236 Console 1 2,452 K
conhost.exe 2772 Console 1 4,112 K
tasklist.exe 3908 Console 1 4,316 K
WmiPrvSE.exe 220 Services 0 4,888 K

RE: Crashes game on launch. - Sil - 10-07-2013

After a quick look over your process list, it doesn't look like anything strange is running that could conflict. Hopefully the devs can help you further.

RE: Crashes game on launch. - Tormiasz - 10-07-2013

Disable Windows Defender.

RE: Crashes game on launch. - Sil - 10-07-2013

(10-07-2013, 08:30 AM)Tormiasz Wrote: Disable Windows Defender.

I run it and it doesn't interfere at all so I didn't think that might have been causing it, still worth a try.