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my money get charged but i didn't get a code
#9
(09-13-2015, 09:06 AM)handfuleaves Wrote:  
(09-13-2015, 08:16 AM)HansW Wrote:  i don't see any tickets from you.

but now i can't remember my g2shoporder id .. is it ok ? if i re-send ticket ?

G2S confirmation mail contains the order ID at the start of the email. if you have not received that email then payment has not been processed correctly, in which case it is logical you have not received any keycode(s).

In case you have the email, check the account of your used payment option:
- PayPal account if used PayPal,
- Bank account if used online banking,
- etc,

if you have been charged, all the needed information is displayed about your order, like:
- payment ID,
- process ID,
- order ID,

which you then can use to contact G2S or MMOminion so they can then look into the case.
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RE: my money get charged but i didn't get a code - by brocklesnar - 09-13-2015, 10:46 AM

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